Friday, November 13 • 12:10 - 13:00
From DeafOps to DreamOps - how to keep decibel management to a minimum?

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A case study for a big insurance company who started their Agile journey with Kanban for 15 IT Hosting teams a few months ago.

One of the major challenges was to make sure that the various clients and projects were able to access the various teams and be heard amongst them. Changes in priorities, collaboration and agreements were mostly not well thought of and this led to an increase in frustration by the teams. More work was started than finished, rework and missing deadlines were seen as “Business as usual”.

During the presentation I will focus on the organisation of the different streams of work for the teams (which roles, how to organise), which means did we use to agree upon what is important and needs to be done first and the collaboration between the teams. Finally I will convey the lessons learned and the next steps in this client’s Agile journey.

avatar for Odile Moreau

Odile Moreau

Odile is an Agile Transformator, Coach and Trainer. She has been working for BlinkLane Consulting since 2012. Her drive is helping organizations through their adoption of business agility. She loves inspiring people and helping them develop the necessary skills, competences and behaviour... Read More →

Friday November 13, 2015 12:10 - 13:00
Room B

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