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Friday, November 13
 

09:00

Registration and Coffee
Friday November 13, 2015 09:00 - 09:30
Exhibit Area/ Restaurant

09:45

Welcome to LK Benelux
Speakers
avatar for Maarten Hoppen

Maarten Hoppen

Maarten Hoppen has been working in Agile environments since 2004. He has a background in development and management.  For the last 7 years he has been a full time Agile Coach, a Professional Scrum Trainer at Scrum.org and Accredited Kanban Trainer at the Lean Kanban University. He loves working with individuals, teams and organizations to help them adopt Agile and Lean thinking in their work, communication and... Read More →


Friday November 13, 2015 09:45 - 10:00
Room A

10:00

Keynote - SOCIAL ENGINEERING FOR/WITH/USING KANBAN

Sociology is inherently what makes Agile software development methods different from their predecessors. Other aspects of Agile such as pride of workmanship, craftsmanship, focus on quality, testing, highly iterative development, incremental small batch development, and a focus on human psychology were not new, many of these aspects of Agile dating back to the 1960s. The new element in 2001 was sociology - collaborative working in a high trust environment.

This talk will explain how a deep understanding has been used to engineer the growth of the Kanban movement globally, and how different mechanisms in the Kanban Method can be used to increase social capital in the workplace with a significant economic, social and psychological payoff for both business and individuals that work within those businesses.


Speakers
avatar for David J Anderson

David J Anderson

David Anderson is a thought leader in managing effective teams. He leads a consulting, training and publishing and event planning business dedicated to developing, promoting and implementing sustainable evolutionary approaches for management of knowledge workers. He has 30+ years experience in the high technology industry starting with computer games in the early 1980’s. He has led software teams delivering superior productivity and quality... Read More →


Friday November 13, 2015 10:00 - 10:45
Room A

10:45

Coffee Break
Friday November 13, 2015 10:45 - 11:15
Exhibit Area/ Restaurant

11:15

An evolution to success. From zero to a working board
You know implementing change is never easy and there never is a perfect time. Implementing Kanban at Winkle showed the opposite. With a good-spirited team, an old school Excel spreadsheet, an old whiteboard and some paper and magnets, we built our Kanban framework within a few weeks. Now, only 6 months later, the Kanban board is owned by the people working with it and it is showing major results. Find out more about our approach and results during our session.

Speakers
avatar for Tina Dudenhöffer

Tina Dudenhöffer

Tina Dudenhöffer has acquired over then years of international work experience from countries including the U.S, UK, Germany and the Netherlands. Always passionate about project management and creating structure, Tina grew her skills as the head of Advertising Operations at Spilgames, where she effectively implemented Kanban in an already agile environment to foster interdepartmental collaboration. In her last function at Winkle, a global... Read More →
avatar for Marianne Lanting

Marianne Lanting

Marianne Lanting, Global Managing Director at Winkle Her passion for innovation was fired during her study for Industrial Design Enginering at the TU Delft. Innovation stayed a common thread throughout her career, first as marketer for HAK, Heinz and KPN and then made the switch to agency site for Branddoctors and now Winkle. Winkle is a Global Market Research Agency focusing on innovation research. Winkle’s goal is to increase innovation... Read More →



Friday November 13, 2015 11:15 - 12:05
Room B

11:15

Kanban - The Essential Guide (Skype session)
At least half of all agile software projects, and many other teams and projects in other industries, use Kanban boards or other techniques from Kanban, either alone or in conjunction with another method such as Scrum. We know from experience however that many implementations of the method fail to use the Kanban values, principles and practices to any depth – a large number do not even have a kanban system (a delivery flow system that limits work in progress with visual signals). Let’s not criticise people for shallow implementations of Kanban though.  Protokanban systems provide some value to teams by making their work visible, even though their next steps are unclear. For the most part people are lacking simple and concise guidance on how to use this method. It’s time we acted to provide them with a guide into the essence of Kanban.

That’s what this session will introduce: Kanban- The Essential Guide.
 

Speakers
avatar for Andy Carmichael

Andy Carmichael

Andy is a consultant, author, trainer, manager and coach specialising in agile and lean approaches to software development and management. Since 2012 he's been active in the Kanban community asking questions, and trying to simplify and distill the answers into solutions that make sense to his clients. In recent months he's been working on a project with David Anderson to develop a concise guide to the Kanban method. He's delighted to be here at... Read More →



Friday November 13, 2015 11:15 - 12:05
Room C

11:15

How to use Kanban to bring sanity to your PMO.
Traditional PMOs are considered the motherships of project management disasters. Time and time again we encounter organisations struggling to cope under the pressure of a vast number of projects. 

In this talk, Jose will explore how Kanban can be used to a Project Management method (such as DSDM / AgilePM) to successfully create an improved PMO that is able to:

*Balance the demand and capabilities of organisations to produce improved business flow.
*Coordinate the deliverables and needs of multiple Agile teams;
*Create an environment of effective collaboration and communication across the organisational boundaries;
*Expand Agility beyond the traditional IT space; 

Speakers
avatar for Jose Casal

Jose Casal

Jose Casal is a business improvement professional and coach. Starting out as a software developer, Jose quickly realised that he loved helping others succeed using agile. | | He is intensely passionate about modern management methodologies focusing primarily on Lean Kanban, agile and strengths-based leadership. Jose is both a trainer and a student, striving to learn continuously and to help introduce or support the use of agile principles in... Read More →


Friday November 13, 2015 11:15 - 12:05
Room A

12:10

From DeafOps to DreamOps - how to keep decibel management to a minimum?
A case study for a big insurance company who started their Agile journey with Kanban for 15 IT Hosting teams a few months ago.

One of the major challenges was to make sure that the various clients and projects were able to access the various teams and be heard amongst them. Changes in priorities, collaboration and agreements were mostly not well thought of and this led to an increase in frustration by the teams. More work was started than finished, rework and missing deadlines were seen as “Business as usual”.

During the presentation I will focus on the organisation of the different streams of work for the teams (which roles, how to organise), which means did we use to agree upon what is important and needs to be done first and the collaboration between the teams. Finally I will convey the lessons learned and the next steps in this client’s Agile journey.


Speakers
avatar for Odile Moreau

Odile Moreau

Odile is an Agile Transformator, Coach and Trainer. She has been working for BlinkLane Consulting since 2012. Her drive is helping organizations through their adoption of business agility. She loves inspiring people and helping them develop the necessary skills, competences and behaviour in order to take the first step in improving and changing the way they work. By combining deep matter expertise with the ability to coach on behaviour and... Read More →



Friday November 13, 2015 12:10 - 13:00
Room B

12:10

Lean innovation with Kanban
Exponential opportunities for innovation are a net generator for growth for the digital organization of tomorrow. Still, for most organizations today, the main challenge is how to integrate innovation in their DNA, let alone to manage exponential innovation opportunities. It is hard to resist the temptation to look at innovation as episodic and separate from daily operations.

Discovery Kanban is an aggregation of Kanban systems that helps organizations on the path to integrated, continuous innovation. Very much in the spirit of Lean, it is based on the guiding principle that innovation needs to be part of the day-to-day work. Seen as a collection of Kanban systems, Discovery Kanban provides support for:

• fast decision and learning cycles,
• paying attention to weak signals (ugly babies and invisible gorillas alike), and
• ensuring sufficient options to downstream processes. Looked upon as a whole, it provides a visual canvas to reflect on the critical aspects of change: learning, growing and delivering value to the customer. 

Speakers
avatar for Patrick Steyaert

Patrick Steyaert

Founder, Okaloa
Patrick Steyaert is a co-founder of Okaloa. Together with its partners, Okaloa helps organizations to innovate and change using an integrative approach with Kanban at its foundation. Okaloa is currently working with customers ranging from high-tech SME’s to large incumbent companies applying Kanban in their transformation and strategy implementation. | | Patrick is an LKU accredited trainer and Kanban Coaching Professional. He holds a... Read More →



Friday November 13, 2015 12:10 - 13:00
Room A

12:10

The Why, What and How of Agile Retrospectives
Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves.


The retrospective facilitator (often the scrum master) should have a toolbox of retrospective exercises, and be able to pick the most effective one.

This presentation explains the “why” and “what” of retrospectives and the business value and benefits that they can bring, and shows several exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives.

Retrospectives are a great way for teams to improve their way of working, to become more agile and lean. Getting actions out of a retrospective that are doable, and getting them done helps teams to learn and improve continuously.


Speakers
avatar for Ben Linders

Ben Linders

Ben Linders is an Independent Consultant in Agile, Lean, Quality and Continuous Improvement, based in The Netherlands. Author of Getting Value out of Agile Retrospectives, Waardevolle Agile Retrospectives & What Drives Quality. As an adviser, coach and trainer he helps organizations by deploying effective software development and management practices. He focuses on continuous improvement, collaboration... Read More →



Friday November 13, 2015 12:10 - 13:00
Room C

13:00

Lunch
Friday November 13, 2015 13:00 - 14:00
Exhibit Area/ Restaurant

14:00

Kanban @ Nationaal Archief

Two years ago there was this team. A team of network and system administrators. With lots and lots and lots of work. And lots of chaos and stress. The only work finished was either the work from the people who screamed the loudest or the work from the people highest in rank. And then we introduced Kanban. 

This is a real life story about a Kanban implementation. How did we do it? What was the impact on the team and their stakeholders? And last but not least, what was the impact on management?


Speakers
avatar for Bianca Griffioen-Prawirodirdjo

Bianca Griffioen-Prawirodirdjo

Started in IT in 1997, as a projectmanager. Fell in love with agile methodologies in 2010. Didn't know I was pretty agile as a projectmanager at the time. Adopted Scrum and soon after that Kanban. Started coaching in 2011. Getting really inspired by facilitating organisations and people to grow. In agile methodologies and in their own potential. Trying to pass on the spirit of agility rather than the letter of it.



Friday November 13, 2015 14:00 - 14:50
Room B

14:00

Autonomy. The hard part about copying the spotify model
With the success Spotify has with its way of working. Large organisations are adopting it. This means radically changing the way they work. Usually this implementation is Big Bang. Not only is this new for everybody here, it is a very large implementation as well. In this talk i'll go into detail about some of the more practical issues associated with this scale as well as what it is like to prepare the organization for radically new leadership behaviors, structures and team dynamics. This talk is based on experiences with large companies implementing the Spotify model.

Speakers
avatar for Jasper Sonnevelt

Jasper Sonnevelt

Jasper Sonnevelt is an Agile Consultant and Trainer at Xebia. Jaspers’ main focus is on bringing effectiveness and responsiveness within the organization to do the right things, using Agile and Lean principles. In his day to day operation he is creative, energetic, assertive, confident and competitive. He uses these qualities in training, workshops and coaching to establish a supported change in organizations. Jasper is also a Lean Kanban... Read More →


Friday November 13, 2015 14:00 - 14:50
Room A

14:00

Co-Design your business services: Story mapping

Service design in the digital era revolves around the customer experience.

In order to meet the rising standards of the customer, it’s sensible to model & monitor their journey and understand the touchpoints with your organization.

Organizations that acquire a good "outside-in" view are able to improve existing or come up with new business services that fit the persona and his/her customer journey.

The business architecture of an organization should allow a smooth preparation, delivery and review of business services.

The story mapping technique and its process fit well in these types of organizations.

During this open space talk, I will elaborate on the process and relate the different practices to the risks we try to mitigate.


Speakers
avatar for Thomas de Vries

Thomas de Vries

Thomas is a consultant in business and ICT architecture. Since 2009 he has been helping organizations tackle their challenges by implementing best suited agile practices. His enthusiasm makes him an excellent trainer-coach and asset to improve team dynamics. He is a ‘scanner’ who has a background in business process management, functional analysis and agile software delivery frameworks with a particular interest in the human side of... Read More →


Friday November 13, 2015 14:00 - 14:50
Room C

14:55

How to win a solar challenge race by using lean agile

How do you build a solar car? Okay and how do you win a race with a superlight solar car? We as agile coaches had no clue. Never the less we started helping out an engineering team to build their car from scratch in a year and win the most prestige’s solar race in Australia (http://www.worldsolarchallenge.org/). We want to share our experiences with coaching this team. We share what we have learned from coaching a vehicle building team instead of software.

Most importantly, we learned couple of awesome things we would have never learned by only staying in the software teams. All we learned is directly applicable (back) to software teams.

And of course, 'our' guys won the race! So how did scrum or we (as coaches) help?

Learning Outcomes:

-       How to apply agile in (hardware) engineering?

-       How to create a doing mindset

-       What difference does a tangible product make?

-       How did scrum made the difference?

-       What other tools did we use

-       What were the challenges we solved (fun, overtime, cooperation, planning, making it happen etc)

 

Prerequisites Knowledge: Basic knowledge about Agile/Scrum 

 


Speakers


Friday November 13, 2015 14:55 - 15:45
Room A

14:55

UpstreamFeatureban game (part 1)

"The Featureban* game – a simple, fun, and highly customisable kanban simulation game”

Featureban is a fun way for small groups to try out some basic visual management, and then experience the dramatic effect of adding work-in-progress limits to create working kanban systems. The Featureban game is applicable to all organisations dealing with knowledge work, such as engineering, software development companies but also a variety of service companies.

*Featureban was created by Mike Burrows under creative commons licence. It was extended to upstream by Patrick Steyaert and Arlette Vercammen.


Speakers
avatar for Patrick Steyaert

Patrick Steyaert

Founder, Okaloa
Patrick Steyaert is a co-founder of Okaloa. Together with its partners, Okaloa helps organizations to innovate and change using an integrative approach with Kanban at its foundation. Okaloa is currently working with customers ranging from high-tech SME’s to large incumbent companies applying Kanban in their transformation and strategy implementation. | | Patrick is an LKU accredited trainer and Kanban Coaching Professional. He holds a... Read More →
avatar for Arlette Vercammen

Arlette Vercammen

Founder, Okaloa


Friday November 13, 2015 14:55 - 15:45
Room B

15:45

Coffee Break
Friday November 13, 2015 15:45 - 16:15
Exhibit Area/ Restaurant

16:15

Does this FizzGood? Improve velocity, predictability & agility by asking a simple question
LeanKit's founding team had a strong Lean-Agile background from previous careers. So, in the early days of the company, we just instinctively did things in a Lean way with as few formal processes as any startup. But, like any growing company, we eventually did have to start clearly defining how we do things. And like anyone, we were tempted to become more bureaucratic - with lots of scheduling, coordination, meetings and estimates.

Instead, we developed our FSGD (Frequent Small Good Decoupled) approach. This LeanKit way of working has provided our teams with a simple yardstick for making effective decisions without a lot of cross team scheduling and coordination. It has simplified abstract Agile concepts into something everyone easily understands and cheerfully applies on a daily basis.

FSGD isn't a replacement for Kanban, Scrum, XP, etc. We strongly believe in and spend lots of time teaching our teams about the Kanban Method as well as standard Lean and Agile principles, tools, and techniques. But FSGD distills what we think are the key decision making elements of those methods into something everyone can remember.

We have seen significant improvements in our delivery speed across multiple teams since rolling out the FSGD approach. We'll share those results with the audience and help you get started learning to do what Fizz-Good.

Speakers
avatar for Jon Terry

Jon Terry

Jon Terry is Chief Operating Officer of LeanKit. Before LeanKit, Jon held a number of senior IT positions with hospital-giant HCA and its logistics subsidiary, HealthTrust Purchasing Group. He was among those responsible for launching HCA’s adoption of Lean/Agile methods. Jon earned his Global Executive MBA from Georgetown University and ESADE Business School in Barcelona, Spain, and his Masters Certificate in Project Management from George... Read More →



Friday November 13, 2015 16:15 - 17:05
Room A

16:15

UpstreamFeatureban game (part 2)

"The Featureban* game – a simple, fun, and highly customisable kanban simulation game”

Featureban is a fun way for small groups to try out some basic visual management, and then experience the dramatic effect of adding work-in-progress limits to create working kanban systems. The Featureban game is applicable to all organisations dealing with knowledge work, such as engineering, software development companies but also a variety of service companies.

*Featureban was created by Mike Burrows under creative commons licence. It was extended to upstream by Patrick Steyaert and Arlette Vercammen.


Speakers
avatar for Patrick Steyaert

Patrick Steyaert

Founder, Okaloa
Patrick Steyaert is a co-founder of Okaloa. Together with its partners, Okaloa helps organizations to innovate and change using an integrative approach with Kanban at its foundation. Okaloa is currently working with customers ranging from high-tech SME’s to large incumbent companies applying Kanban in their transformation and strategy implementation. | | Patrick is an LKU accredited trainer and Kanban Coaching Professional. He holds a... Read More →
avatar for Arlette Vercammen

Arlette Vercammen

Founder, Okaloa


Friday November 13, 2015 16:15 - 17:05
Room B

17:05

Keynote - Enterprise Services Planning
Enterprise Services Planning (ESP) is the new future of management for professional services businesses. Your business is an ecosystem of complex interdependent services. The new strategy for surviving in the fast moving, rapidly changing 21st Century is to create a business that this continually "fit for purpose" by installing an organizational capability for evolutionary change and adaptation. ESP enables this new strategy by helping you evolve your network of services and make them fit for purpose one at a time. ESP practices help you with Portfolio Management concerns: schedule and sequence work; forecast delivery dates and expected outcomes; allocate capacity; manage dependencies; understand and manage risk; ensure sufficient liquidity to react to unfolding events

Speakers
avatar for Janice Linden-Reed

Janice Linden-Reed

President, Lean Kanban Inc
Janice Linden-Reed is President of Lean Kanban, Inc. overseeing all Lean Kanban University certified Kanban training programs, credential programs for Kanban professionals, and the Lean Kanban Conference global series.   Her professional background includes game design and production, starting companies, managing software development, and building communities for professionals. She works with organizations around the world seeking to... Read More →


Friday November 13, 2015 17:05 - 17:55
Room A

17:55

Drink Reception
Friday November 13, 2015 17:55 - 18:55
Exhibit Area/ Restaurant